If you have ever found yourself stuck and confused on a website or app with no idea how to get to what you need, you will appreciate Typesy’s new Tour options! From now on you can choose the “Tour” option in the “Help” menu for the home, users, classes, class, account, and support pages.
The Tour Check is available on the admin interface and will allow you to quickly and easily learn to navigate the different pages you access on a regular basis. This can save you a lot of time and frustration. There will never be a reason for you to feel confused again. The “Tour” option is not the only updated help option.
The Universal Help button will be at the top right corner of the admin interface, no matter which screen you are on, and it will provide you with three options. These options will be “Tour current page”, which we already discussed, and “Support” and “Submit Bug/Feedback”.
The Support option will lead you to the “Admin Support” page where you can find any help you need to figure out how to navigate or resolve an issue within Typesy. It is a great tool to have, and can really help you get to the bottom of the problem. If you can’t get the help you need in support, there may be a bug involved.
Submit bug/feedback is exactly what it sounds like. If something is not working quite right, or you are following the directions of support and there is still an issue, you may have encountered a bug. Typesy does everything to avoid bugs, but they happen. A bug is a glitch in the software, and the more people report them the faster they can get fixed. Never hesitate to report a bug or send Typesy feedback.
Having a universal help button is the most convenient and easy way to ensure that teachers and admins always have a way to access the help they need when they need it. This is just another way Typesy proves they care about their users.
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